Tesko's Ticket System 1.0

Teskos Tickets is an advanced ticket system that works with a unique player identifier system for better reporting and managment

Video:
Features:

• Each player gets his unique identifier
• Tickets get archived and admins can search them with a ticket id
  • Unique ID
  • Steamname
  • SteamID
  • Type of ticket ( Report or question ( Can be changed in the config ) )
  • Message
• Admins can search players by their ID they get following informations
  • Unique ID
  • SteamID
  • SteamID64
  • Steamname
• Heavly Configurable
• If a player gets killed the name and the ID get printed into the victim's chatbox
• Simple, effective & animated design
• Supports all gamemodes

Planned for the future:

• Discord Notification ( If no staff on server )
• Support Rating
• Support Activity
• More Features in !tickets
• ... and your suggestions !

Configuration

tticketversion = "1.1"

config = {}

config.KickMessage = "Cannot assign PlayerID" -- If the Server cant assign the Player an unique Player ID
config.KickMessage2 = "Cannot assign PlayerID ( Not a number )" -- If the Server cant get the ID as number but that shouldnt happen

config.KillNotification = "You got killed by: %s:%s" -- Leave empty to disable

config.OpenSupportMenuCommand = "!admin" -- For calling admins
config.OpenSupportMenuCommandAdmin = "!tickets" -- For viewing / editing user tickets

config.Messages = {
claimedMessage = "The Ticket: %s has been claimed by %s", -- Staff only Message
TicketOpened = "A Ticket has been opened ID: %s",
sendTicket = "Thank you for contacting the support! Your ticket ID is %s",
TicketClosed = "Ticket: %s has been closed by %s", -- Staff only Message
TicketClosedClient = "Your Ticket with the ID: %s has been closed" -- Message for the Client
}

config.Derma = {
Backgroundcolor = Color(255,255,255,255),
Upperbar = Color(51, 51, 51,255),

StartupAnimation = 0.2, -- Duration of the Startup animation
CloseAnimation = 0.2, -- Duration of the Close animation

-- Global Language
Close = "Close",
No = "No",
Yes = "Yes",
Result = "Result",
Murder = "Murder",

-- Language for Ticket Menu

TitleAdmin = "Ticket Menu - %s Tickets",


SearchPlayer = "Search\nPlayer",
SearchTicket = "Search\nTicket",

SearchMenu = "< < Search Ticket / Player > >",
TicketMenu = "Ticket Menu",

-- Ticket Close Menu
WantClose = "Do you want to close your Ticket ?",

-- Language for Report Menu
Title = "Report a Player",
TitleQuestion = "Ask your Question",

Player = "Select a player",
PlayerSelect = "Select a player",
Type = "Select type",

Textentry = "Enter Text...",
ConfirmButton = "Confirm",

QuestionType = "Question",
ReportType = "Report"
}